Mastermind 19

Member Support

How can we help?

The fastest way to reach the club team — most messages get a reply within one business day.

support@mastermind19.com

Quick answers

›How do I become a member?

Mastermind19 is invitation-only. Members are invited by the club — if you’ve received an invitation email, tap Set Up Your Account inside it to get started. Interested in joining? Reach out through mastermind19.com.

›I can’t sign in

On the sign-in page, enter your email and tap Forgot password? to receive a reset link. If your original invitation link has expired, email us and we’ll send a fresh one.

›Questions about my wallet, a charge, or a booking

Email us with the trip name or the approximate date of the charge and we’ll take care of it. Your full transaction history is available in the app under Wallet.

›I’m a guest on an upcoming trip

Guests invited on a trip get their own app access for the event — check your email for an invite from Mastermind19. Your access begins ahead of the trip and includes the event group chat and scorecards. Questions? Ask your host or email us.

›Something in the app isn’t working

Email us with what you were doing, what happened, and your device model — screenshots help. Make sure you’re on the latest version of the app from TestFlight or the App Store.

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